Stellenbeschreibung 10140194

EDRS MOC Operator (f/m/d)

Veröffentlicht am: 26.08.22

Referenz-Nummer: 10140194

Für ein interessantes und anspruchsvolles Projekt bei Airbus DS GmbH in Taufkirchen suchen wir zum nächstmöglichen Zeitpunkt einen EDRS MOC Operator (f/m/d).

Ihre Aufgaben

• Real time coordination of the Service Delivery Operations of the whole EDRS System (Space and Ground Segment)
• Monitoring of the Space Data Highway service execution and performance and reporting of incidents to the customers
• First Point of Contact for the Space Data Highway service to the customers (User Help Desk)
• Supervision of EDRS Service planning and reporting to the EDRS Operations Manager in case of conflicts
• Monitoring and control of the following EDRS subsystems: PMOC/BMOC, EDTE/DCSU, IT Network Infrastructure, Dwell Ground Station (DWGS)
• Monitoring of the payload downlink signal via the Carrier Spectrum Monitoring system
• First level reaction to anomalies for the above listed subsystems applying the applicable contingency procedures
• Data collection to allow engineering troubleshooting after anomalies or trend analyses
• Activation of EDRS Engineering support when required
• Activation of EDRS IT Infrastructure team on call support when required
• Activation of HDGS engineering on call support when required by AMC
• Ingestion of ad-hoc Space Segment activities (Routine and Basic Payload Requests)
• Supervision of the automatic distribution of the EB9B and EDRS-C satellites orbit to the users
• Supervision of the automatic distribution of the EDRS Service Availability and Communication Schedules to the users and to the EDRS operations entities
• Management of the EDRS Service
• JIRA Ticketing System (User Help Desk) Supervision and  logging of EDRS Service Key Performance Indicators (KPI)
• Daily/Weekly/Monthly Operations Reporting to the customer and management
• The EDRS MOC Operators' additional engineering tasks and responsibilities are:
• Development, testing and maintenance of EDRS MOC operations products (SOP/MOH/EOIP/POI)
• Management and configuration control of the EDRS MOC operations products (SOP/MOH/EOIP/POI) change process, in delegation/support of SOP Manager
• Preparation, update and maintenance of training material
• Engineering support for 2nd level anomaly investigation and resolution
• Support to EDRS Service Delivery Team for Preparation of monthly customer KPI report and monitoring of KPI achievement
• Update and maintenance of Alarm Knowledge Base systems
• Technical and Trends analysis about anomalies and EDRS sub-systems performances
• Monitoring of service delivery performances and continuous improvement of service delivery processes
• Support to the Service Delivery Team and the implementation teams for the integration and testing of new generation EDRS sub-systems in the operational environment

Aufgabenstellung in Englisch da Projektsprache    

Ihr Profil

Berufsausbildung

• technische Ausbildung : Techniker /Fachwirt

IT

• MS-Office : Kenntnis von Detailfunktionen
• LINUX would be a plus Python would be a plus

Sprachkenntnisse

• Englisch : mindestens verhandlungssicher
• German skills would be a plus

Berufserfahrung

• Experience in the field of space and operations is desirable Experience in satellite and/or ground segment operations would be a plus

Personal requirements:

• High focus on customer and service
• Willingness for 2-shift work, also on weekends
• High level of motivation, self driven with high flexibility and good communication skills
• Ability to operate in a multi-national team organisation

Unser Angebot

• Unbefristeter Arbeitsvertrag
• Überdurchschnittliche Gehaltskonditionen (ERA IG-Metall-Tarif)
• Motivierendes Arbeitsklima mit ausgezeichneten Entwicklungsmöglichkeiten
• Flexible Gestaltung der Arbeitszeit (Gleitzeitkonto)
• Mitarbeiter-Events, kurze Entscheidungswege und vieles mehr